1xbed's Privacy Policy

1xbed is a trusted online casino and betting platform in Bangladesh. This privacy policy explains in detail how we collect, use, store, and protect the personal information you provide while using our services. By registering on the 1xbed platform or using our services, you are considered to have accepted the terms of this policy.

We treat your privacy as our highest priority. Your information is never sold to third parties and is used only for the purposes described in this policy.

1xbed may collect the following types of information from its users:

1.1 Registration and Account Information

When you create an account on 1xbed, we collect your name, email address, date of birth, phone number, and your preferred username. This information is required to verify your identity and manage your account.

1.2 Identity Verification Information

For regulatory compliance and fraud prevention, we may from time to time request identity verification documents, such as copies of a national ID card, passport, or driving licence.

1.3 Financial Information

To process deposit and withdrawal transactions, we collect details of your payment methods. This includes information for bKash, Nagad, Rocket, Upay, and bank transfers. Full card or account numbers are not stored directly on our servers.

1.4 Technical and Usage Information

When you use our platform, we automatically collect certain technical information, such as:

• IP address and device identifier information
• Browser type and operating system
• Time spent on the platform and pages visited
• Gaming activity and transaction history
• Data collected from cookies and tracking technologies

1xbed uses collected information for the following legitimate purposes:

2.1 Service Delivery and Operations

We use your information to create and manage your account, process transactions, provide gaming services, and deliver customer support. This information is essential to ensuring fast deposits and withdrawals through bKash and Nagad in Bangladesh.

2.2 Security and Fraud Prevention

We analyse user information to detect and prevent illegal activity, money laundering, and fraud. This protects the interests of all users.

2.3 Responsible Gaming

We use your information to monitor your gaming behaviour and effectively apply responsible gaming tools — such as deposit limits and self-exclusion.

2.4 Communication and Support

We contact you for account notifications, transaction confirmations, security alerts, and customer service. If you have previously given consent, information about promotional offers and bonuses may also be sent.

2.5 Age Verification

1xbed is for users aged 21 and above only. We use information to confirm age at registration and, where necessary, as part of the verification process.

1xbed does not sell your personal information. However, information may be shared with third parties in the following limited circumstances:

3.1 Service Provider Partners

We use trusted third-party services for payment processing, identity verification, technical infrastructure, and customer support. These partners may only use information for the agreed purposes and are required to adhere to the same privacy standards.

3.2 Legal Obligations

We may disclose information in response to court orders, legal investigations, or valid requests from regulatory authorities. Such disclosures are made due to legal obligation and only to the extent required.

3.3 Business Transfers

In the event of a company merger, acquisition, or asset sale, user information may be transferred. We will notify you before any such change takes place.

3.4 With Your Consent

Outside of the cases described above, we will not disclose your information without your explicit consent.

4.1 Retention Period

We retain your information for as long as your account is active and for the period required to meet legal or regulatory obligations thereafter. Financial transaction records are generally kept for up to five years after account closure.

4.2 Security Measures

1xbed uses industry-standard security measures to keep your information safe:

• Data transmission secured through SSL/TLS encryption
• High-grade encryption technology for stored data
• Restricted access controls — only authorised personnel can view information
• Regular security audits and vulnerability assessments
• Firewall and intrusion detection systems

However, no data transmission over the internet can be guaranteed to be completely secure. We strive for the highest level of protection, but cannot guarantee 100% security.

5.1 What Are Cookies

Cookies are small text files that your browser stores on your device when you visit our website. They help improve your experience and ensure the platform functions correctly.

5.2 What Types of Cookies We Use

• Essential Cookies: Required for login sessions and security.
• Functional Cookies: Remember your preferences and settings.
• Analytics Cookies: Collect usage statistics for the platform.

5.3 Cookie Controls

You can block or delete cookies by changing your browser settings. However, disabling essential cookies may affect some features of the platform.

As a 1xbed user, you have the following rights:

6.1 Right to Access

You have the right to know what information we hold about you and to receive a copy of that information.

6.2 Right to Correction

If your personal information is incorrect or incomplete, you may request that it be corrected. Most information can be updated directly from account settings.

6.3 Right to Deletion

In certain circumstances, you may request that your personal information be deleted. However, some information may be required to be retained due to legal or contractual obligations.

6.4 Right to Restrict Processing

You may request that the processing of your information be limited to specific purposes. The option to opt out of marketing communications is always available.

6.5 How to Exercise Your Rights

To exercise any of the above rights, please contact our support team. We will process your request within a reasonable time.

1xbed strictly prohibits registration by anyone under the age of 21. We do not knowingly collect any information from minors. If we become aware of an account belonging to a minor, that account will be closed immediately and the associated information will be deleted.

If you believe a minor is using our platform, please notify our support team immediately.

Our platform may incorporate software from game providers such as Pragmatic Play, PG Soft, JILI, Spribe, and others. These third parties have their own privacy policies, and your interactions with them fall under those policies. 1xbed is not responsible for the data practices of third parties.

Our servers and technical infrastructure may be located in various countries. When information is transferred internationally from Bangladesh, we ensure that adequate data protection standards are maintained in those countries. Contractual safeguards are applied for data transfers.

1xbed may update this privacy policy from time to time. For significant changes, we will notify you by email or through a notification on the platform. Continued use of the platform after a change is considered acceptance of the updated policy.

You can find out when the most recent change was made by checking the "Last Updated" date at the top of this page.

If you have any questions, concerns, or requests regarding this privacy policy, please contact us:

We commit to handling every privacy-related request with care and promptly. Stay with 1xbed — for a safe and enjoyable gaming experience.